Terms of service

Welcome
Welcome to the German Cyber-Systems website. By accessing or using this website, our platform, or our services, you agree to these Terms of Service and any additional policies or conditions that may apply to specific services, projects, or platform features.

German Cyber-Systems is a brand operated by GRM Cyber Security Architecture Co. L.L.C., Dubai, United Arab Emirates.

Services Offered
German Cyber-Systems provides cybersecurity, IoT, smart building and digital operational solutions for businesses, with a particular focus on the hospitality and facility management sectors.

Our services may include our Cyber IoT-Hospitality Platform, cybersecurity consulting, penetration testing, vulnerability assessments, IoT and device monitoring, operational risk monitoring, energy and maintenance optimization, system integrations, dark web monitoring, OSINT and related technology services.

The Cyber IoT-Hospitality Platform is designed to support hotel and facility operations by providing centralized visibility across connected systems, devices and operational processes. Depending on the individual implementation, the platform may integrate with third-party systems such as property management systems, building management systems, smart locks, HVAC systems and other IoT technologies.

The exact scope, functionality, integrations and commercial terms of any service are defined separately in the applicable proposal, Statement of Work, service agreement or subscription agreement.

Use of Services
You agree to use our website, platform and services only for lawful business purposes and in compliance with all applicable laws, regulations and contractual requirements in the relevant jurisdiction.

You must not attempt to gain unauthorized access to our systems, interfere with the operation of our platform, reverse engineer protected components, misuse security-related functionality or use our services in a way that could harm German Cyber-Systems, our partners, customers or third parties.

User Responsibilities
Where access credentials are provided, users are responsible for maintaining the confidentiality and security of their accounts, passwords and access information.

Users are responsible for ensuring that information, devices, systems and third-party platforms connected to our services are used lawfully and that all required permissions and authorizations have been obtained.

Any documentation, platform content, software components, designs, methods, reports or other proprietary materials provided by German Cyber-Systems may not be copied, reproduced, distributed, modified or commercially exploited without prior written authorization.

Third-Party Systems and Integrations
Our services may interact with or depend on third-party platforms, software, hardware, APIs, IoT devices or infrastructure.

German Cyber-Systems does not control third-party systems and cannot guarantee their continuous availability, compatibility, security or performance.

Changes, failures or restrictions introduced by third-party providers may affect certain platform features or integrations.

Availability and Security
German Cyber-Systems takes reasonable technical and organizational measures to maintain the security, reliability and availability of its services.

However, no digital platform, cybersecurity service, IoT environment or connected system can be guaranteed to operate without interruption, errors, vulnerabilities or security incidents.

Our services are designed to support monitoring, detection, operational visibility and risk reduction, but they do not constitute a guarantee that cyber incidents, equipment failures, operational disruptions or other risks will be completely prevented.

Limitation of Liability
To the maximum extent permitted by applicable law, German Cyber-Systems and GRM Cyber Security Architecture Co. L.L.C. shall not be liable for indirect, incidental, special or consequential losses arising from the use or inability to use our website, platform or services.

This may include loss of revenue, business interruption, loss of data, equipment downtime or losses resulting from third-party systems, integrations or services.

Any additional or project-specific liability provisions shall be governed by the applicable service agreement, subscription agreement, Statement of Work or other contractual documentation.

Intellectual Property
All intellectual property relating to the German Cyber-Systems brand, Cyber IoT-Hospitality Platform, website, software, platform architecture, designs, documentation, content and proprietary technology remains the property of German Cyber-Systems, GRM Cyber Security Architecture Co. L.L.C. or the respective rights holder.

Access to our platform or services does not transfer any ownership rights to the user unless expressly agreed in writing.

Changes to Our Services and Terms
We may update, modify or improve our website, platform, services or these Terms of Service from time to time.

Where appropriate, updated terms will be published on this website. Continued use of the website or services after an update may constitute acceptance of the revised terms, subject to applicable law and any separate contractual agreements.

Governing Agreements
For customers using paid services, platform subscriptions, pilots, integrations or consulting services, the respective signed contract, proposal, Statement of Work, SLA or subscription agreement takes precedence where its provisions differ from these general website Terms of Service.

Contact
For questions regarding these Terms of Service, our services or other legal matters, please contact us using the contact details provided on our website.

German Cyber-Systems
Operated by GRM Cyber Security Architecture Co. L.L.C.
Dubai, United Arab Emirates